Customer Care
SHIPPING
Orders are processed within 2 working days from receipt of payment.
Australia
All orders within Australia are shipped express via Australia Post, which takes 2-3 business days.
International
Parcels are shipped via EMS for a flat rate of AUD $30. Delivery usually takes 3-7 business days from the order being shipped, not accounting for any customs or postal delays.
Lost Orders
90s Concept accepts no liability for lost orders. We only post orders to given addresses. If an invalid address has been provided by the customer, or the parcel is rejected by the customer and returned to sender, the customer is responsible for shipment charges to the correct address.
Taxes & Duties
Items shipped internationally may be subject to customs, duties and taxes. We have no control over any fees or delays caused by customs as these are imposed by the country of import. Any local charges such as customs, duties or taxes are the sole responsibility of the buyer.
RETURNS
Sales are final. At this time, we do not accommodate returns based on change of mind, buyers remorse or fit. Due to the finality of your purchase, please read descriptions carefully and contact us if you have any further questions about a product.
We do, however, accept returns in the unlikely event there has been an error or omission in the description and an item has a significant unlisted defect or is not as described. This does not include overall minor signs of wear. Please note, our items are vintage, not new, which means second hand. Small signs of wear are to be expected.
Before any action to return an order, you must contact us for approval of the return within 48 hours of receiving the product. Items will not be accepted for return without an approval.
Domestic returns must be received within 7 days of the return's approval and international returns must be received within 21 days. Items must not be worn or used by the customer. Returned items that do not meet our return policies may be refused and returned to you at your cost.